Top 10 Reasons Your Organisation Needs An Incident Response Retainer

The Top 10 Reasons Your Organisation Needs an Incident Response Retainer

1. 1-Hour Response SLA
   • Arctic Wolf guarantees a response time within one hour, significantly faster than the industry standard of 2–4 hours. This ensures rapid containment and mitigation when every second counts.
2. Insurance Premium Reduction
   • Organisations typically see a 20–25% reduction in cybersecurity insurance costs due to Arctic Wolf’s alignment with best practices and its status as an insurance-approved vendor.
3. Comprehensive Readiness Planning
   • Arctic Wolf helps you build, store, and maintain a detailed Incident Response Plan (IRP), including runbooks, escalation procedures, and critical systems information, ensuring your team is prepared for a cyberattack.
4. Cost Transparency and Flexibility
   • No expensive upfront hours. Instead, there’s a nominal retainer fee with a fixed hourly rate (nearly 50% less than market averages) for incident response services, giving predictable costs during high-stress incidents.
5. Market Leadership and Proven Expertise
   • Arctic Wolf is recognised as a leader in Managed Detection and Response (MDR) and is endorsed by Gartner and IDC. Their 14 years of experience and over 7,000 customers showcase their credibility.
6. Integrated Digital Forensics and Threat Negotiation
   • The response team conducts in-depth root cause analysis to identify the source of attacks and handles ransomware negotiations, often achieving up to 90% reductions in ransom demands.
7. Broad Visibility Across All Tools
   • Arctic Wolf integrates seamlessly with existing tools, providing vendor-neutral coverage that adapts to any environment. This ensures a holistic view of your security operations.
8. Gap Analysis and Cyber Resilience Assessment
   • Their platform includes a cyber resilience scoring tool, helping you measure and improve alignment with frameworks. This directly enhances preparedness and improves organisational security posture.
9. Full-Service Response Team
   • Unlike other vendors that separate containment, forensics, and restoration into silos, Arctic Wolf delivers a unified team for end-to-end management of incidents, minimising downtime and confusion.
10. Scalable and Independent Offering
    • The Incident Response Retainer can be purchased as a standalone service or integrated into the larger Arctic Wolf platform, giving flexibility to meet varying organisational needs.

These features not only ensure a quicker and more efficient response but also provide peace of mind through planning, cost predictability, and insurance savings—critical for organisations navigating today’s complex cyber threat landscape.