Technology Partners
Arctic Wolf
Introducing Arctic Wolf
Pure Networks is an Arctic Wolf Security Operations Partner
Arctic Wolf is a global leader in security operations, protecting over 10,000 organisations worldwide through the Aurora Platform and a uniquely human model of delivery known as the Concierge Security experience.
Why Arctic Wolf?
One of the most valuable, and most frequently adopted, elements of the Arctic Wolf partnership is the Incident Response retainer. It is easy to invest in prevention and assume that it will never come to that. The reality is different. Ransomware, business email compromise and destructive cyber attacks are happening to Irish organisations every week, across every sector, and the organisations that recover quickly are almost always the ones that had a plan in place before the incident began. Imagine arriving into the office on a Monday morning to find every screen locked, systems offline, phones ringing and no idea where to start. That moment, which is the worst possible time to be making decisions under pressure, is exactly when having an Incident Response retainer makes the difference between a controlled recovery and a prolonged crisis. With Arctic Wolf Incident Response in place, you already know who to call, the response team already knows your environment, and work begins immediately. There is no emergency procurement process, no time wasted briefing an unfamiliar team from scratch, and no scramble to find someone who can help. The playbook exists, the relationships are established, and the clock starts the moment you pick up the phone. For any organisation that takes its responsibilities to customers, employees and regulators seriously, that level of preparedness is not optional. It is the baseline.
Pure Networks became an Arctic Wolf Security Operations Partner because we believe the way organisations buy and consume cyber security needs to change. For too long, the industry has sold products and left customers to figure out how to operate them. Arctic Wolf takes a fundamentally different approach, and it is one that aligns closely with our own engineering-led philosophy: deliver security as an outcome, not a technology stack.
Arctic Wolf is a global leader in security operations, protecting over 10,000 organisations worldwide through the Aurora Platform and a uniquely human model of delivery known as the Concierge Security experience. For Irish organisations that want enterprise-grade security operations without the cost and complexity of building it themselves, the combination of Arctic Wolf’s technology and Pure Networks’ local engineering expertise represents a compelling and highly effective model.
Talk to Pure Networks About Arctic Wolf
Pure Networks is an Arctic Wolf Security Operations Partner, helping Irish organisations access world-class security operations without the cost and complexity of building it themselves.
Whether you are looking for 24×7 managed detection and response, continuous risk management, endpoint protection, security awareness training or incident response readiness, we can help you find the right starting point and build from there.
Key Benefits of Arctic Wolf
The Aurora Superintelligence Platform – The Engine Behind Every Arctic Wolf Solution Learn More ›
Managed Detection and Response (MDR) – 24×7 Security Operations Without Building Your Own SOC Learn More ›
Managed Risk – Know Your Exposure. Reduce It Continuously. Learn More ›
Aurora Endpoint Defence – AI-Driven Endpoint Protection, Fully Integrated with Your Security Operations Learn More ›
Managed Security Awareness – Turn Your People Into a Line of Defence Learn More ›
Incident Response – Rapid, Expert Response When It Matters Most Learn More ›
The Aurora Superintelligence Platform
What Is It?
The Aurora Superintelligence Platform is the cloud-native technology foundation that powers every Arctic Wolf solution. It is one of the world’s largest commercial security operations platforms, processing over nine trillion security events per week and drawing on more than 14 years of operational data curated by over 1,000 security experts across 10,000+ customer environments.
The platform is built on an open XDR architecture, meaning it ingests and correlates telemetry from across your entire IT estate, including endpoints, networks, cloud environments, identity systems and third-party security tools, without requiring you to rip and replace your existing investments. It works with what you already have, and makes all of it more effective.
In March 2026, Arctic Wolf unveiled the Aurora Superintelligence Platform, the latest evolution of the platform, bringing agentic AI capabilities to security operations at scale. The platform now operates what Arctic Wolf describes as the world’s largest commercial agentic SOC, orchestrating hundreds of AI agents across the full range of SOC functions, with humans in the loop for oversight, escalation and critical decisions.
How It Works
The Aurora Platform follows a three-phase operational model. First, it collects extensive telemetry from all connected data sources, with no data volume limits and flat-fee log retention for compliance and forensic purposes. Second, it enriches that raw data with commercial and open-source threat intelligence, vulnerability context, misconfiguration data and account exposure information, turning billions of raw signals into meaningful, contextualised security insight. Third, it applies AI and machine learning across all enriched data to detect threats, prioritise incidents and drive automated response.
The platform’s noise reduction capability is remarkable in practice. In its 2025 Security Operations Report, Arctic Wolf documented how the Aurora Platform reduced 330 trillion raw observations down to 8.6 million alerts, a noise reduction rate of over 99.99999%, representing one alert for every 138 million observations. For most customers, this translates into a single actionable ticket per day, rather than the thousands of alerts a typical SIEM would generate.
The Concierge Security Experience
Technology alone does not deliver security outcomes. What makes the Aurora Platform distinctive is how it is delivered. Every Arctic Wolf customer is paired with a named Concierge Security Team, a group of dedicated security experts who learn your specific environment, understand your business context, and work with you on an ongoing basis to continuously improve your security posture.
The Concierge Security Team is not a helpdesk. They are active security partners who take on tactical responsibilities such as threat hunting, alert prioritisation and managed containment, as well as strategic activities including security posture reviews, risk management guidance and compliance support. Over 600 security engineers support the SOC to provide 24×7 monitoring, triage and response.
Key Platform Facts
- 9+ trillion security events processed per week across 10,000+ customer environments
- 330 trillion observations reduced to 8.6 million alerts in 2025, a noise reduction rate of over 99.99999%
- 250+ integrations with third-party security and IT tools, preserving existing technology investments
- 14+ years of operational data and golden datasets curated by more than 1,000 security experts
- Open XDR architecture means no vendor lock-in and no requirement to replace existing tools
- AI Trust Engine provides the guardrails and validation layer to ensure accurate, reliable and trustworthy AI-driven outcomes
- 51% of security alerts occur outside business hours; the Aurora Platform and Concierge Security Team provide coverage around the clock
- Named a 2026 Gartner Peer Insights Customers Choice for Managed Detection and Response
Why It Matters for Your Organisation
Most organisations have security tools that generate more alerts than their team can investigate. The result is alert fatigue, missed threats and reactive security operations that are always playing catch-up. The Aurora Platform changes this fundamentally. By ingesting data from all your existing tools, enriching it with threat intelligence, and applying AI to filter out the noise, it gives your team, or Arctic Wolf’s Concierge Security Team, a clear and actionable view of genuine threats. For Irish organisations without a large in-house security operations function, it provides access to capabilities and expertise that would otherwise be available only to the largest enterprises.
The Pure Networks Advantage
Pure Networks works with Arctic Wolf to deploy, onboard and manage the Aurora Platform for Irish customers. We handle the technical integration with your existing infrastructure, configure the data sources that matter most for your environment, and act as your local engineering point of contact alongside the Arctic Wolf Concierge Security Team.
Managed Detection and Response (MDR)
What Is It?
Arctic Wolf Managed Detection and Response (MDR) is the cornerstone of the Aurora Platform and the most comprehensive MDR service available in the market today. It provides continuous, around-the-clock monitoring of your entire IT environment, with a dedicated team of security experts investigating alerts, hunting for threats and responding to incidents on your behalf.
Unlike traditional MDR providers that wait passively for alerts to fire, Arctic Wolf MDR is proactive. The Concierge Security Team works continuously to reduce your attack surface, harden your environment against the most commonly exploited techniques, and lower both the frequency and severity of incidents over time. This is security operations as a genuine partnership, not a monitoring service.
Arctic Wolf MDR was recognised with both the CRN 2025 Product of the Year Award and the CRN 2025 Tech Innovator Award for Managed Detection and Response, and was named a Leader in the 2025 SPARK Matrix for MDR. It holds a 4.8 out of 5 rating and 98% willingness-to-recommend score on Gartner Peer Insights.
Key Capabilities
- 24x7x365 monitoring across endpoints, networks, cloud environments and identity systems, with no gaps in coverage regardless of time or day
- Managed investigation and alert triage handled entirely by Arctic Wolf security experts, reducing the burden on your internal team
- Threat hunting by dedicated experts proactively searching for indicators of compromise and attacker behaviour that automated tools may not surface
- Managed containment and response, enabling Arctic Wolf to take immediate action to isolate compromised systems and stop threats from spreading
- Root cause analysis for every incident, with clear, plain-language reporting and recommended remediation steps
- The Concierge Security Team learns your environment over time, continuously tuning detection rules and workflows to reflect your specific infrastructure, user behaviour and risk profile
- Integration with 250+ security and IT tools, ensuring full visibility across your existing technology investments
- Security Journey guidance, where the Concierge Security Team actively works with you to implement the controls and improvements most likely to reduce your risk exposure over time
Independent Validation
In Arctic Wolf’s 2025 Security Operations Report, the Aurora Platform’s proactive approach was demonstrated in practice. Arctic Wolf threat researchers identified a major SonicWall VPN compromise on 24 September 2025 and notified customers immediately, before SonicWall had publicly acknowledged the issue. This type of proactive threat intelligence, applied to real customer environments in real time, is what distinguishes Arctic Wolf MDR from commodity monitoring services.
Why It Matters for Your Organisation
The question of whether to build an in-house SOC or outsource security operations is one most Irish organisations have already answered, the cost, complexity and talent requirements of running a 24×7 security operations function make it impractical for all but the largest organisations. Arctic Wolf MDR gives you access to a world-class SOC without the overhead of building one. Your Concierge Security Team becomes a genuine extension of your security function, bringing expertise, context and continuity that a reactive alerting service simply cannot deliver. And because Arctic Wolf operates at global scale across 10,000+ environments, the threat intelligence feeding into your MDR service reflects what is actually being used against organisations like yours, right now.
The Pure Networks Advantage
Pure Networks acts as your local engineering partner for Arctic Wolf MDR deployments in Ireland. We scope and configure the initial deployment, ensure all relevant data sources are integrated correctly, and provide ongoing technical support alongside your Concierge Security Team. For organisations that want a single point of contact for both the technical deployment and the ongoing managed service, Pure Networks provides that continuity.
Managed Risk
What Is It?
Arctic Wolf Managed Risk is a continuous attack surface management and vulnerability management service that gives organisations a clear, up-to-date picture of their exposure across networks, endpoints and cloud environments. Rather than point-in-time vulnerability scans that quickly become outdated, Managed Risk provides ongoing assessment, prioritisation and guidance to ensure your team is always working on the risks that matter most.
The service is delivered through the Aurora Platform and supported by your Concierge Security Team, who work directly with you to understand your environment, benchmark your risk posture against industry frameworks, and provide practical, prioritised recommendations for remediation.
Key Capabilities
- Continuous scanning of networks, endpoints and cloud environments to identify vulnerabilities, misconfigurations and exposure risks as they emerge
- Risk quantification and prioritisation, going beyond raw CVSS scores to contextualise vulnerabilities based on your specific environment and the likelihood of active exploitation
- Attack surface mapping, providing visibility into internet-exposed assets and the pathways attackers could use to gain access
- Benchmarking against industry standard frameworks including CIS Controls, NIST CSF and others, giving you a clear view of where you stand relative to best practice
- The Concierge Security Team reviews findings with you on a regular basis, explaining what matters most and helping you plan remediation in a way that fits your resources and risk appetite
- Compliance support, with Managed Risk providing key evidence and reporting capabilities to support audit and regulatory requirements
- Integration with MDR to ensure that vulnerabilities identified through Managed Risk are factored into active threat detection and response activities
Why It Matters for Your Organisation
You cannot fix what you cannot see. Most organisations have a reasonable idea of their known assets and vulnerabilities, but the reality of modern IT environments is that the attack surface changes constantly, as new devices connect, cloud services are adopted, configurations drift and new vulnerabilities are disclosed. Managed Risk gives you continuous, expert-guided visibility into your exposure, with the prioritisation guidance needed to focus remediation effort where it will have the most impact. For organisations navigating NIS2, GDPR or sector-specific compliance frameworks, the ongoing assessment and reporting capabilities provide tangible evidence of a structured, risk-based approach to security management.
The Pure Networks Advantage
Pure Networks can deploy Managed Risk alongside or independently of Arctic Wolf MDR, and help you interpret findings in the context of your specific sector, infrastructure and compliance obligations. Our engineers understand both the technical detail and the business context, and can help you translate Managed Risk outputs into a practical remediation roadmap.
Aurora Endpoint Defence
What Is It?
Aurora Endpoint Security is Arctic Wolf’s endpoint protection portfolio, launched in 2025 as a significant expansion of the Aurora Platform into prevention and protection at the endpoint level. It delivers AI-driven prevention, detection and response capabilities directly at the endpoint, fully integrated with the broader Aurora Platform and the Concierge Security experience.
Unlike standalone EDR tools that operate in isolation, Aurora Endpoint Security is designed as part of a unified security operations model. Endpoint telemetry feeds directly into the Aurora Platform’s detection and correlation engine, ensuring that endpoint activity is analysed in the context of your wider network, cloud and identity data. This eliminates the siloed visibility that allows sophisticated attacks to go undetected.
In independent testing by the Tolly Group in 2025, Aurora Endpoint Security achieved 100% threat protection against malware, while delivering exceptional efficiency in terms of system resource utilisation.
Solution Tiers
- Aurora Protect delivers next-generation antivirus and basic endpoint protection for organisations looking for a lightweight, effective foundation
- Aurora Endpoint Defense adds behavioural detection, MITRE ATT&CK mapping, application and device control, and threat hunting capabilities for more comprehensive coverage
- Aurora Managed Endpoint Defense On-Demand provides access to Arctic Wolf security expertise for investigation and response on an as-needed basis
- Aurora Managed Endpoint Defense is the fully managed tier, providing 24×7 endpoint monitoring, triage and response by the Arctic Wolf SOC and
- Concierge Security Team
Key Capabilities
- AI-powered behavioural detection identifies malicious activity including ransomware, fileless attacks and novel threats that signature-based tools miss
- Ransomware prevention and rollback, with the ability to detect and halt encryption activity and restore affected files
- Automated response playbooks contain and neutralise threats at the endpoint without waiting for human intervention
- Support for Windows, macOS and Linux across desktops, laptops and servers, with mobile coverage available as an add-on
- Lightweight agent with minimal system resource impact, designed to protect without degrading endpoint performance
- Full integration with Arctic Wolf MDR, ensuring endpoint incidents are investigated in the context of the broader security picture
Why It Matters for Your Organisation
Endpoints remain the most commonly targeted entry point for attackers. Ransomware, credential theft and business email compromise almost always begin with a compromised device. Aurora Endpoint Security closes this gap not just with detection and response, but with genuine prevention capabilities powered by AI, stopping attacks before encryption or data theft begins. What sets it apart from standalone EDR tools is its integration with the Aurora Platform: when an endpoint alert fires, it is automatically correlated with network, cloud and identity data to give the Concierge Security Team, or your own analysts, the full picture needed to respond decisively.
The Pure Networks Advantage
Pure Networks can deploy and manage Aurora Endpoint Security as a standalone solution or as part of a broader Arctic Wolf engagement. We handle the agent rollout across your environment, configure detection policies to minimise false positives, and ensure the platform is integrated correctly with your existing security infrastructure.
Managed Security Awareness
What Is It?
Arctic Wolf Managed Security Awareness is a fully managed security awareness training and phishing simulation programme, delivered through the Aurora Platform and supported by your Concierge Security Team. Its purpose is straightforward: to ensure that every person in your organisation can recognise and respond appropriately to social engineering attacks, which remain the most commonly exploited attack vector across all sectors.
Unlike off-the-shelf awareness training platforms that require your team to administer, manage and report on themselves, Managed Security Awareness is delivered as a service. Arctic Wolf handles everything, from training content deployment and phishing simulations to progress reporting and remediation guidance, leaving your team free to focus on other priorities.
Key Capabilities
- Engaging, regularly updated training content covering phishing, social engineering, password security, data handling and other key awareness topics, delivered in short, digestible modules
- Phishing simulations that test employees with realistic, relevant scenarios based on current threat intelligence, identifying individuals who need additional support
- Automated remediation training triggered immediately when an employee clicks a simulated phishing link, reinforcing learning at the moment it is most relevant
- Progress reporting and risk scoring by department, team or individual, giving management clear visibility of awareness levels across the organisation
- The Concierge Security Team reviews awareness programme performance with you regularly, recommending adjustments to training focus and simulation scenarios based on your specific risk profile
- Compliance reporting to support obligations under GDPR, NIS2 and sector-specific regulatory frameworks that require demonstrable security awareness programmes
Why It Matters for Your Organisation
The most technically sophisticated security infrastructure in the world will not protect an organisation if an employee clicks a phishing link and hands over their credentials. Human error remains the root cause of the majority of successful cyber attacks, and it is the one attack vector that technology alone cannot close. Managed Security Awareness gives your people the knowledge and the habits to recognise threats before they become incidents. For organisations under NIS2 obligations, a documented, ongoing security awareness programme is increasingly a compliance requirement rather than a nice-to-have. And for any organisation that has experienced the aftermath of a successful phishing attack, the value of prevention is not difficult to quantify.
The Pure Networks Advantage
Pure Networks can deploy Managed Security Awareness as a standalone service or as part of a broader Arctic Wolf engagement. We work with you to configure the programme appropriately for your organisation, ensure the phishing simulations are calibrated to reflect the threats your sector actually faces, and help you use the reporting outputs to drive meaningful improvements in your security culture.
Incident Response
What Is It?
Arctic Wolf Incident Response provides organisations with access to a dedicated team of incident response experts who can be engaged before, during and after a security incident. The service is available both as a reactive response to an active incident and as a proactive retainer, ensuring that when the worst happens, response begins immediately rather than after a lengthy procurement or scoping process.
Arctic Wolf’s Incident 360 is described as a first-of-its-kind incident response retainer that provides end-to-end coverage for one incident of any type. It combines the technical expertise of Arctic Wolf’s IR team with the operational context built up through the Concierge Security experience, ensuring the response is informed by a deep understanding of your specific environment.
Key Capabilities
- Rapid remote deployment, with Arctic Wolf’s IR team able to begin investigation and containment immediately upon engagement
- Root cause analysis and threat actor eviction, identifying exactly how the attacker gained access, what they did, and ensuring they are fully removed from the environment
- Data recovery and business restoration, prioritising the recovery of critical systems and data to minimise operational downtime
- Forensic investigation conducted in parallel with recovery, ensuring evidence is preserved for regulatory notification, legal proceedings or insurance purposes
- Post-incident review and hardening recommendations, ensuring that the vulnerabilities and gaps exploited in the incident are closed before the organisation is exposed again
- The Arctic Wolf Security Operations Warranty provides up to $3 million USD in financial assistance for cybersecurity incidents for qualifying customers, available at no additional cost
- Support for regulatory notification obligations under GDPR, NIS2 and other applicable frameworks, including breach documentation and timeline reconstruction
Incident Response Retainer
Organisations that engage Arctic Wolf on an Incident Response retainer basis gain several critical advantages over relying on ad-hoc IR engagement. Response time is dramatically reduced, as contractual and scoping arrangements are already in place. The IR team is already familiar with your environment through the Concierge Security relationship. And the retainer can be renewed after use, providing ongoing assurance rather than a single-use engagement.
According to the 2025 Arctic Wolf Threat Report, 44% of all incident response cases involved ransomware or data extortion, and in 96% of those attacks, threat actors also exfiltrated data. The combination of proactive MDR, continuous risk management and a tested IR retainer gives organisations the best possible chance of minimising the impact when an incident does occur.
Why It Matters for Your Organisation
No security posture is impenetrable. Sophisticated, well-resourced threat actors compromise organisations with mature security programmes every day. What separates organisations that recover quickly from those that suffer catastrophic, prolonged damage is not whether they were attacked, but how fast and how effectively they responded. An IR retainer ensures that expert response capability is available immediately, without the delay and cost of emergency procurement at the worst possible moment. For organisations with cyber insurance, an established IR relationship with a reputable provider is increasingly a requirement for maintaining coverage and managing the claims process effectively.
The Pure Networks Advantage
Pure Networks can help Irish organisations establish Arctic Wolf Incident Response retainer arrangements, and acts as a local coordination point in the event of an active incident. In a crisis, having a trusted local partner who knows your environment and can work alongside the Arctic Wolf IR team is a significant operational advantage. We can also help you build and test your incident response plan before an incident occurs, ensuring your internal team knows exactly what to do and who to call.
